About YANNA
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At Yanna, we don't just make products—we craft experiences.
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We understand that the clothes you wear, the accessories you choose, and the lifestyle products you surround yourself with tell your story. -
We believe in:
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Conscious Consumption: Fewer, better things that last longer and mean moreDemocratic Luxury: Premium quality should be a choice, not a privilege
Authentic Expression: Products that feel genuinely you, not what trends dictate
FAQs
What payment methods do you accept?
We accept all major payment methods including credit cards (Visa, Mastercard, American Express), debit cards, UPI payments (Google Pay, PhonePe, Paytm), net banking, and digital wallets. All transactions are secured.
How long does shipping take?
We offer fast delivery across India. Orders are typically processed within 2-3 business days and delivered within 3-7 business days depending on your location. Metro cities usually receive orders within 3-4 days, while remote areas may take 5-7 days.
What is your return and exchange policy?
We offer a hassle-free 7-day return and exchange policy from the date of delivery. Items must be unused, in original packaging, and with all tags intact. Simply contact our customer support team to initiate a return, and we'll arrange a free pickup.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across India for orders above ₹500. COD charges of ₹70 apply for orders below ₹1,000. However, we encourage digital payments for faster processing and exclusive online discounts.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS and email. You can track your order in real-time using this number directly on our courier partner's website. You'll also receive updates at every step of the delivery process.